What we do

What we do

At Ikano, we work hard to create solutions for the many people.
To do this, we need to help each other out, learn from one another and
share our knowledge and experiences.

We believe in a better way together.

Growing with Ikano

Working at Ikano means that you are part of an inspiring, fun and fast-paced environment and  there is no typical career path. We are convinced that work in itself is the best setting for developing, knowledge, capabilities and motivation. In other words, growth happens every day in our interactions with customers, partners, your colleagues and managers.

It also happens when you take on new responsibilities and learn new things, which you will get the chance to do due to the rapid growth of our businesses. So in short, Ikano can only grow with the growth of our co-workers!

Example roles in our businesses

Browse through the different functions to get an idea of what we do in Ikano.

Project management

Customer service and operations

Sales and key account management

Finance and accounting

HR

Branding and communications

Risk, legal and compliance

IT

Our Project Managers initiate, plan, execute, control, and conclude the work of project teams to produce great results. We look for people who love to optimise, allocate resources and organise work to achieve our business objectives within various fields such as construction, banking, retail and many more.

Customer service and operations are at the core of Ikano. Operations makes the business flow and our dedicated customer service teams enable us to grow our market share by ensuring a high satisfaction level with our customers.

If we are not taking care of our customers, our competitors will. We seek people who love to build trust, develop and enhance customer relationships while being an ambassador for Ikano's culture and values. 

The finance and accounting teams manage liquidity, capital, forecasting and planning, as well as providing risk analysis and controlling. Our co-workers come from a diverse set of backgrounds that cover both broader business experience and specialist fields including accounting, tax, economics, mathematics, and quantitative analysis.

The Human Resources departments are responsible for all aspects of attracting, developing and retaining Ikano's biggest asset: our co-workers. We look for people with a variety of academic and professional backgrounds, from talent strategy and analytics to relationship management and learning and development.

At Ikano we believe that our brand must shine through in everything we do. We seek value-driven and creative people from different backgrounds with skills and experience in fields such as internal communication, PR, content management, digital development and user experience.

Our risk, legal and compliance teams are dedicated to protecting the reputation of Ikano, managing risk across and making sure our business is done on fair terms. We welcome people from different career paths, for example lawyers and analysts with an eye for detail and a keen interest for financial markets, securities, laws and regulations.

As we become more and more digitalised, our IT departments are at the critical to Ikano's different companies. To enable us to always meet the needs of our businesses, we seek a wide range of professionals including developers, testers, infrastructure architects, data mangers and solution providers.

Meet some of us

Craig and Samantha explain how Ikano Bank worked together with Ikano Insight to learn the needs of our customers.
Darryn and Sofia describe how we asked our tenants for help in creating a better life in our residential neighbourhoods.
Sangsom and Patrice show how we explored a new concept to reach more IKEA customers in Thailand.

Ikano in brief

  • An international group of companies present in 15 countries across Europe and Southeast Asia
  • More than 4,600 co-workers
  • Active within finance, insurance, production, real estate and retail
  • Originally part of IKEA, but became an independent group of companies in 1988
  • Owned by the Kamprad family
  • Head office in Luxembourg